Home Contact us Site map
 
 

International Consulting, Outsourcing BPO/KPO, Assistance in setting up ITeS/BPO Units in India.
 
 
Security
Physical Security
--------------------------------
Data/Network Security
--------------------------------

Confidentiality

 
 
Security
SandMartin has implemented various controls and monitors it continuously to ensure security is delivered as per the commitments. We have always been highly conscious of handling sensitive client and patient information with the utmost confidentiality.

 

The following areas are covered:

 

  1. Physical Security
  2. Data/Network Security
  3. Confidentiality

Physical Security

 
  • Access to work areas is controlled by proximity access card systems which             is given to each employee with his photograph, contact details, etc. and every     entry to and exit from work is duly recorded.
  • Lockers are allotted to every employee to ensure that he doesn’t carry his/her     personal belongings on the shop floor.
  • There is a single entry/exit point, which is monitored 24 X 7 by trained security     professionals.
  • Latest Close Circuit TV (CCTV) installed in all rooms and important public     areas like passages, conference rooms, open area, etc
  • Latest DVR facility to simultaneously record 16 Video channels of CCTV with a     capacity of retaining the recordings up to 15 dayss
  • Fire security and alarm system consisting of smoke and heat detectors,     sensors, and a complete control panel in the Guard Room. Fire-fighting     equipments are also installed.
  • 24-hours Security Guard at the building.
  • Random audits are carried out to ensure security policies are followed. Non     Compliance of the same leads to disciplinary action.
  •  

    Data/Network Security

     
  • Every employee has it’s unique username and password to access his/her     workstation
  • Electronic Devices such as mobile phones, PDA etc are not being allowed on     the production floor and the USB ports and other media drives are disabled.
  • Multi-tiered firewall architecture is installed.
  • Access to the local drives of our server are restricted based on the process the     employee assigned to.
  • Appropriate backup mechanism to prevent data loss.
  • Weekly updation of the anti virus pattern on every system.
  •  

    Confidentiality

     
  • Every employee signs a Non- Disclosure Agreement at the time of recruitment     and any breach of the same leads to termination of employment.
  • Restricted access to internet websites and the same are allowed only if it is a     process requirement.
  • Continuous monitoring of the web traffic and disciplinary actions are taken for     any violations.
  •  
     

     

    ©2009 SandMartin. All Rights Reserved